Personal information is any information that identifies you.

When you visit our websites, we will collect personal information about you in several ways.

Information we ask you to provide

We may ask you to provide personal information to us when you submit an enquiry, become a site member, join a Clinical Academic Group, sign up to an event, update your profile or provide feedback.

In some circumstances, we will ask you to use a third party to provide us with information, such as where you register for one of our events. Please see the information below about links to external websites.

The types of personal information we may ask you to provide include your name, contact details and other information.

Information we collect automatically

When you use our websites, we collect certain information about you using cookies or other automated means (such as proxy or server logs).

Cookies are small text files that are stored on your computer, mobile device or other web-enabled device when you visit the sydney.edu.au website. Cookies allow us to “remember” your actions or preferences over a period of time, or they may contain data related to the function or delivery of our websites. We also use the term “cookie” to describe similar technologies such as pixels or tags.

You can control how websites use cookies by configuring your browser’s privacy settings. Note that if you disable cookies entirely, our website may not function properly.

We use cookies in the following ways: 

• To record the areas of the website that you have visited, as well as any action taken on-site. Sydney Health Partners uses this information to help make the website more user-friendly, develop our website design and to continuously improve the quality of the service we provide.
• Remembering your preferences on our website or where you left off in your last use of the website.
• Keeping track of information you have provided to us – for example, of Knowledge Pathways you have completed or resources you have added to your own resource collection.

We will use your personal information for the purpose for which we collected it or a directly related purpose.

Information we ask you to provide

We may ask you to provide personal information when you complete our online forms, such as when you submit an enquiry, feedback, complaint, application, register for an event or update your contact details. We will use the information you submit to process your request.

We may also use the information you provide on our online forms for business and learning analytics purposes. We do this to help us make better decisions about our operations, services and community engagement.

We will also use the information you submit on our website forms to provide additional content that may be relevant to you. If you submit a form to join a Clinical Academic Group (CAG) or apply for a CAG activity, we may use the information you provide to inform you about opportunities, events and news specific to the CAG.

Information we collect automatically

We use the information we collect through cookies to deliver the basic functionality of our websites, as well as to monitor and improve website performance.

We use software insights tools to collect anonymous information about user interaction with our webpages and content for the purpose of improving your user experience and our websites.

We will share your personal information with third parties in certain circumstances.

Contractors and consultants

We engage consultants and contractors to provide assistance with the services. Contracted service providers are bound by the University’s privacy and security requirements. We disclose personal information to our consultants and contractors only to the extent required by them to provide the contracted service.

Website service providers

When you use our websites, we collect certain information about you using cookies or other automated means (such as proxy or server logs).

Cookies are small text files that are stored on your computer, mobile device or other web enabled device when you visit the sydney.edu.au website. Cookies allow us to “remember” your actions or preferences over a period of time, or they may contain data related to the function or delivery of our websites. We also use the term “cookie” to describe similar technologies such as pixels or tags.

You can control how websites use cookies by configuring your browser’s privacy settings. Note that if you disable cookies entirely, our website may not function properly.

We use cookies in the following ways: 

• To record the areas of the website that you have visited, as well as any action taken on-site. Sydney Health Partners uses this information to help make the website more user-friendly, develop our website design and to continuously improve the quality of the service we provide.
• Remembering your preferences on our website or where you left off in your last use of the website.
• Keeping track of information you have provided to us – for example, of Knowledge Pathways you have completed or resources you have added to your own resource collection.

Clinical Academic Groups

If you submit a form to join a Clinical Academic Group or apply for a Clinical Academic Group activity, we may use the information you provide to inform you about opportunities, events and news specific to the CAG. Our staff, affiliates and Clinical Academic Group Leadership team members will have access to this information where reasonably necessary to perform their duties.

Event service providers

If you have registered for an event through our websites, we may share your personal information with the event service provider for the purpose of registering and facilitating your attendance.

The University of Sydney has security measures in place to safeguard personal information from misuse, and unauthorised access, use, modification or disclosure, including those in the University’s Cyber Security Policy 2019 (pdf, 218KB) and the Acceptable Use of ICT Resources Policy 2019 (1.3MB).

We retain your personal information in accordance with The University’s Recordkeeping Policy 2017.

Our websites include links to several external websites operated by third parties. This privacy statement does not apply to external websites, and we recommend that you read the privacy information on those websites to understand how the owner or operator will handle your personal information.

We are not responsible for monitoring and reviewing content of external websites, nor do we endorse, approve or recommend the content, owners or operators of websites and applications available through this website.

Under NSW privacy laws, you have the right to request access to and correct any personal information concerning you held by the University/Sydney Health Partners.

If you live or are located outside Australia, you may have additional rights including:

• to restrict or object to our handling of your personal information
• to withdraw your consent to our handling of your personal information at any time
• to the erasure of your personal information, if we no longer have lawful basis to handle it
• to the portability of your personal information.

You can request to remove from our website any personal information you provided when becoming a site member. You can do this by sending us an email at shp.communications@sydney.edu.au or by submitting a form via our Contact Us page.

You have the right to complain if you think Sydney Health Partners has breached your privacy in the way it has handled your personal information. Complaints should be made in writing within six months from when you first become aware of the breach.

You can make your complaint by using the form on our Contact Us page.

For further Information about making a complaint, please visit: Privacy at the University – The University of Sydney.