Virtual Care

Gather information on virtual models of care including implementation, governance, evaluation and workforce arrangements across Sydney Health Partners acute and chronic disease services. Learnings from this audit will be used to prepare evidence-based guidelines on developing and implementing virtual models of care either as a standalone service or distributed across acute services.

Objectives:

Explore the perspectives of stakeholders involved in GP advice lines delivered by virtual care services across Sydney Health Partners to support coordinated remote patient management in primary care

During year 1, the CAG identified 9 key priorities for translational research from 66 evidence-practice gaps across 6 domains of virtual care.

Over 25 interviews were undertaken with health professionals, managerial/clinical leads and consumers across Sydney Health Partners acute services. Key priorities from these interviews were ranked by health stakeholders (including representatives from academia) in multiple workshops to prioritise translational research projects.

Findings from this priority-setting exercise have informed multiple projects including a health economic evaluation and audit of virtual care services.